Question 1

What does A&A Power Generators specialize in?

Accepted Answer

A&A Power Generators provides dedicated standby power systems through sales and maintenance for residential, commercial, and industrial clients. Backed by over 24 years of experience, the company specializes in Generac and Kohler solutions, hurricane preparedness, and reliable power support for mission-critical industries.

Question 2

Where does A&A Power provide service and sales?

Accepted Answer

Service is offered throughout South Florida, from Jupiter to the Florida Keys. Sales are available both locally and internationally, including the Caribbean (St. Martin, Bahamas), Central America, and South America (such as Venezuela and Ecuador).

Question 3

What is your return policy for parts ordered online?

Accepted Answer

Returns are accepted within 14 days of delivery, provided the item is unopened, uninstalled, and in re-sellable condition. All returns are subject to a 20% restocking fee, and return shipping is the customer’s responsibility. Certain items may be non-returnable. Please check with a representative before purchasing.

Question 4

How do you handle defective or broken parts?

Accepted Answer

INSPECT ALL MERCHANDISE - DO NOT ACCEPT Damaged Goods or Equipment. Defective or broken parts must be reported on the day of receipt. All returns are subject to inspection by A&A Power or the manufacturer. Items shipped via motor freight are not returnable under any condition.

Question 5

Will I receive a refund or exchange?

Accepted Answer

Refunds or exchanges are only processed after inspection and approval. Items must meet all return conditions. No refunds or exchanges are offered for items shipped via motor freight. Customers must ensure correct part numbers are provided, as A&A Power does not verify part compatibility.

Question 6

What are your standard and expedited shipping options?

Accepted Answer

Standard shipping is via FedEx 3-Day Select, with orders processed after 2 PM EST shipping the next business day. Expedited options include FedEx Next Day Air and 2-Day Air, with fees based on order weight and destination. Large items ship via motor freight with a minimum fee of $99.

Question 7

Do you offer free shipping?

Accepted Answer

Free shipping is available on FedEx orders over $299.99 shipped within the continental U.S. Free shipping does not apply to price-matched items, freight shipments, or deliveries outside the continental U.S.

Question 8

Do you price-match competitors?

Accepted Answer

Yes, A&A Power will match published prices from competitors’ websites. Price matches do not apply to eBay or auction sites and void any free shipping promotions.

Question 9

What makes A&A Power different from other generator companies?

Accepted Answer

A&A Power offers over two decades of hands-on experience in the generator industry. They are a full-service provider for dedicated power systems, known for their environmental responsibility, strong customer service, and global reach in sales and support.

Question 10

How can I request service or installation?

Accepted Answer

You can request service, maintenance, or installation by filling out the online form or calling (888) 991-6933. A&A Power’s bilingual, factory-trained team serves homeowners, builders, and commercial clients across their local and international sales areas.

Question 11

What is the difference between portable and standby generators?

Accepted Answer

Portable generators require manual setup and refueling, and are not integrated with your electrical system. Standby generators are permanently installed, connected via an automatic transfer switch, and automatically engage during power outages.

Question 12

How do standby generators work?

Accepted Answer

A standby generator uses an automatic transfer switch that senses a grid outage, starts the generator within seconds, and reroutes power to your home or business. When utility power returns, it switches back off.

Question 13

What size generator do I need for my home or business?

Accepted Answer

Generator size depends on your essential loads like HVAC, lighting, refrigeration, and key electronics. Residential systems often range from 10 kW to 24 kW, while commercial setups may require higher capacity.

Question 14

Do I need a permit to install a standby generator?

Accepted Answer

Yes. Depending on your local jurisdiction, permits may be required for installation, emissions, foundation, and electrical connections. A&A Power handles permitting for installations in Florida and international deployments.

Question 15

How often should a standby generator be maintained?

Accepted Answer

It’s recommended to have a professional inspection annually or every 200 operating hours. Monthly or weekly self-testing (running with no load) is often built into modern units.

Question 16

Can I perform generator maintenance myself?

Accepted Answer

Basic checks, such as visual inspections, testing the battery, or running a self-test, can be DIY. However, most critical tasks (oil/filter changes, load bank tests, system diagnostics) should be performed by trained technicians like those at A&A Power.

Question 17

How long can a generator run during an outage?

Accepted Answer

Runtime depends on fuel type and tank size. Diesel and propane systems typically run for several hours or more, based on usage and fuel capacity. Periodic load testing helps ensure extended reliability.

Question 18

Are generators noisy?

Accepted Answer

Noise levels vary by model and size. Most modern standby generators run around 60–65 dB, comparable to a vacuum, while liquid-cooled commercial units can be quieter. Sound barriers or enclosures help reduce noise.

Question 19

What are the safety concerns with generators?

Accepted Answer

Never run a generator indoors. Exhaust contains carbon monoxide, which is deadly if inhaled. Always install a transfer switch to avoid backfeeding, and follow manufacturer safety guidelines.

Question 20

Which generator fuel type is best?

Accepted Answer

Common fuel options include natural gas, propane, diesel, and dual-fuel systems. Propane and natural gas offer a continuous fuel supply; diesel is preferred for high-demand commercial use; dual-fuel offers flexibility. Active maintenance is essential to prevent fuel degradation.

Question 21

What size generator to run a refrigerator and freezer?

Accepted Answer

A generator between 2,000 and 3,000 watts can usually run a refrigerator and freezer. While they only use 300 to 800 watts while running, they need the extra power when the compressor turns on.

Question 22

What size generator to run an air conditioner?

Accepted Answer

Most central air conditioners require a generator between 5,000 and 12,000 watts, depending on the unit size. Smaller window units may need 2,000 and 3,000 watts. Always check the AC unit’s starting and running wattage before selecting a generator.

Question 23

How much does a generator cost?

Accepted Answer

Generator costs vary by size and type. Small portable generators may cost $200 to $900. Whole-house standby generators typically range from $4,000 to $15,000 or more, depending on capacity, brand, fuel type, and installation requirements.

Question 24

How to start a generator?

Accepted Answer

Check fuel and oil levels, place the generator outdoors on level ground, turn the fuel valve on, set the choke if required, and pull the starter cord or press the start button. Let the generator warm up for 2 minutes before connecting electrical loads.

Question 25

How to use a generator to power your house?

Accepted Answer

A generator can power a home through a transfer switch or interlock kit installed by a licensed electrician. This allows a safe connection to your electrical panel and prevents electricity from backfeeding into utility lines.

Question 26

How does a generator work?

Accepted Answer

A generator converts mechanical energy into electrical power. The engine burns fuel to spin an alternator, which produces electricity through electromagnetic induction. That electricity can then power appliances, tools, or entire buildings during outages.

Question 27

What type of generator do I need?

Accepted Answer

The right generator depends on your power needs, fuel availability, and budget. Portable generators work for temporary power, while standby generators provide automatic backup for homes or businesses during outages.

Question 28

What battery does a generator take?

Accepted Answer

Most generators use a 12-volt lead-acid battery, similar to a car battery. The most common sizes are Group 26-R, Group 51, or Group U1. The exact battery type depends on the generator model, so it’s best to check the manufacturer’s specifications or the owner’s manual.

Question 29

How many types of generators are there?

Accepted Answer

There are three main categories based on application: Portable, Inverter, and Standby. Within these, units are further classified by fuel source (gasoline, diesel, propane, or natural gas) and scale (residential vs. industrial).

Question 30

What is the best generator?

Accepted Answer

The best generator depends on your priorities. Home standby models offer seamless, automatic whole-house backup, while dual-fuel inverters provide the best mix of quiet operation and fuel flexibility.

Question 31

Is Generac a good generator?

Accepted Answer

Generac is a leading generator manufacturer and is widely used for residential and commercial backup power. Their standby generators are popular for reliability, automatic operation, and strong dealer and service networks.

Question 32

Who makes the quietest generator?

Accepted Answer

Inverter generators and premium standby units from brands like Generac, Kohler, and Cummins are among the quietest options. These systems use advanced enclosures and adjust engine speeds to reduce noise, often operating at decibel levels comparable to a typical central air conditioning unit.

Question 33

What size generator will run a whole house?

Accepted Answer

A whole-house generator usually ranges from 15,000 to 30,000 watts, depending on the home size and electrical load. Smaller homes may use around 20,000 watts, while larger estates with multiple HVAC systems or luxury amenities may require 26,000 watts or more for full coverage.

Question 34

What size generator for 100 amp service?

Accepted Answer

Homes with a 100-amp service typically require a generator between 10,000 and 20,000 watts. While 10,000 to 15,000 watts can power most essentials, a 20,000-watt unit is often recommended for full-house coverage, ensuring your HVAC system and large appliances run seamlessly during an outage.

Question 35

What size generator for 200 amp service?

Accepted Answer

Homes with a 200-amp service usually require a generator between 20,000 and 26,000 watts. This capacity can simultaneously support major appliances, including 3-to-5 ton central AC units, and essential circuits, providing full-house coverage during an outage without the need for manual load shedding

Question 36

What size generator for 400 amp service?

Accepted Answer

Homes with a 400-amp service typically require a liquid-cooled generator between 60,000 and 80,000 watts for full-load coverage. However, many homeowners opt for a 26,000 to 48,000-watt unit by using load management to prioritize essential HVAC systems and high-draw appliances during an outage.

Question 37

What size generator for a 500 sq ft house?

Accepted Answer

A small home around 500 sq ft typically needs a generator between 3,000 and 5,000 watts to run essential appliances like a refrigerator, lights, and small electronics.

Question 38

What size generator for a 1,000+ sq ft house?

Accepted Answer

For a house around 1,000 sq. ft., a generator between 5,000 and 12,000 watts is typically recommended. A 5,000 to 7000-watt portable unit can power essentials like lights and a refrigerator, while a 10,000 to 12,000-watt standby system is usually required to run a central air conditioning unit.

Question 39

What size generator for a 2,000+ sq ft house?

Accepted Answer

Homes around 2,000 sq. ft. typically require 15,000 to 25,000 watts. This range supports whole-house loads, including a 4-ton central AC and kitchen appliances. It ensures seamless operation, allowing you to run your home normally without manually managing high-draw circuits.

Question 40

How to calculate what size generator I need?

Accepted Answer

Calculate by summing the total running watts of all appliances you want to power. Then add the highest starting watts or surge required by any single motor-driven appliance, like a refrigerator. Finally, add a 20% safety margin to the total to ensure the generator isn't constantly overloaded.

Question 41

Will a 20kW generator run my house?

Accepted Answer

A 20,000-watt generator can run many average 2,500 sq. ft. homes, including lights, appliances, and one HVAC system. However, homes with all-electric heating, multiple AC units, or luxury features like heated pools may require a larger 24,000 or 26,000-watt unit.

Question 42

How to quiet a generator?

Accepted Answer

Place the generator on anti-vibration pads or a rubber mat and move it as far from your living area as safely as possible. Always point the exhaust away from structures. For significant noise reduction, build a baffle box (enclosure with proper ventilation) or install a high-quality aftermarket muffler.

Question 43

How to cover a generator in rain?

Accepted Answer

Use a generator tent or weather-rated enclosure that allows airflow while protecting the unit from rain. Never fully enclose a generator while it is running to prevent overheating and carbon monoxide poisoning.

Question 44

What kind of oil does a generator take?

Accepted Answer

Most generators use SAE 10W-30 oil, but many newer standby units now require Full Synthetic 5W-30 for better protection in extreme heat or cold. Always check your owner's manual or the sticker inside the generator's lid to be 100% sure before adding any oil.

Question 45

Do I need to service my generator?

Accepted Answer

Yes. Regular service helps ensure your generator runs properly and maximizes the unit’s lifespan. It is recommended to have your generator checked quarterly or semi-annually. Maintenance typically includes oil changes, filter replacements, battery checks, and system inspections.

Question 46

How to test a generator?

Accepted Answer

To test a generator, simply start it up and let it run for 10 to 15 minutes. Plug in a small item, like a lamp or a fan, to make sure it is actually making power. Listen for a steady, smooth sound. If it sputters or smokes, it needs a maintenance check.

Question 47

How long can a whole house generator run continuously?

Accepted Answer

Many whole-home standby generators can run for 300 to 500 hours on natural gas or propane. However, you must shut the unit down every 24 to 48 hours to check the oil level. Without these quick maintenance breaks, the engine can run out of oil and suffer permanent damage.

Question 48

How long can a portable generator run continuously?

Accepted Answer

A portable generator typically runs for 6 to 12 hours on a single tank of gas. However, you must shut it down every 5 to 8 hours to check the oil. Crucially, let the engine cool for 15 to 20 minutes before refueling to prevent spilled gasoline from igniting on hot engine parts.

Question 49

How much gas does a generator use?

Accepted Answer

Gasoline generators typically use 0.5 to 1.5 gallons per hour, depending on the unit's size and the electrical load.

Question 50

How much propane does a generator use?

Accepted Answer

Propane generators typically use 0.75 to 3 gallons per hour for standard residential standby units. Larger, liquid-cooled models or units under a 100% electrical load can consume 5 gallons or more per hour.

Question 51

How far should a generator be from a house?

Accepted Answer

Portable generators must be at least 20 feet away to prevent deadly carbon monoxide. However, standby generators are safety-rated to sit just 18 inches from your home, provided they are 5 feet away from any windows, doors, or vents. Always follow your local building codes.

Question 52

Do I need to ground my generator?

Accepted Answer

If you are plugging appliances directly into a portable generator, you usually don't need a ground rod. However, if it is connected to your home’s electrical panel, it must be grounded to your house's system. Always follow the owner’s manual to prevent electric shock or equipment damage.

Question 53

Can you run a generator in the rain?

Accepted Answer

Portable generators should never sit directly in the rain due to electrocution risks; always use a ventilated tent. However, standby generators are installed in weatherproof enclosures specifically designed to run safely during storms.

Question 54

Can you put gas in a generator while it is running?

Accepted Answer

No. Never refuel a running generator. Gasoline spilled on a hot engine or exhaust can instantly ignite. Always turn the generator off and let it cool for at least 10 to 15 minutes before adding fuel to prevent a fire or explosion.

Question 55

What happens if you overload a generator?

Accepted Answer

Overloading a generator can cause it to shut down, trip circuit breakers, or overheat. If the unit continues to run under an excessive load, it can produce low-quality power that permanently damages sensitive electronics and burns out the generator's alternator or engine.

Question 56

Why won't my generator start?

Accepted Answer

Most generators fail to start due to a dead battery, stale fuel, or low oil levels. Check your oil dipstick first; many units have a safety sensor that prevents starting if the oil is low. If the engine won't turn on at all, the battery likely needs a charge.

Question 57

Why does my generator keep shutting off?

Accepted Answer

Your generator likely has a safety sensor shutting it down due to low oil levels or an electrical overload. If the oil is full and the load is light, check for stale fuel or a clogged fuel filter. Check the oil level first, then try unplugging a few items before restarting.

Question 58

Why is my generator surging?

Accepted Answer

Surging is usually caused by old fuel clogging the carburetor or a dirty air filter. It can also happen if the choke is incorrectly positioned or the engine is overloaded. Start by using fresh fuel and a carburetor cleaner to smooth out the idle.

Question 59

Why my generator starts and runs but there is no power in the house?

Accepted Answer

Your generator is likely running, but the circuit breaker on the unit itself is probably turned off. Check that switch first. If that’s on, ensure your transfer switch inside the house is set to "generator" mode. If both are correct, you may have a blown fuse or a faulty plug.

Question 60

Why does my generator smell like gas when it isn’t running?

Accepted Answer

A gas smell often means a leaking carburetor, a cracked fuel line, or a loose cap. If the generator is stored indoors, move it outside immediately to prevent fume buildup. Check for puddles under the unit; if you find a leak, do not start the engine.

Question 61

How to reset a Generac generator?

Accepted Answer

To reset a Generac, press OFF, then ENTER twice to clear the alarm code. Once the screen says "Ready to Run," press AUTO to put it back in standby mode. If the "Red" light stays on, the generator likely has a mechanical issue requiring service.

Question 62

How to fix generator not producing power?

Accepted Answer

First, reset the main circuit breaker on the generator itself. If it still won't produce power, the alternator may have lost its residual magnetism from sitting too long. Ensure the engine is at full speed and check for any tripped sub-breakers or loose power cords.

Question 63

What can a 2000 watt generator run?

Accepted Answer

A 2,000-watt generator is ideal for essentials: a laptop, LED lights, a TV, and a high-efficiency refrigerator. It can handle small appliances like a blender, but it will likely trip the breaker if you try to run a space heater, hair dryer, or microwave at the same time.

Question 64

What can a 2500 watt generator run?

Accepted Answer

A 2,500-watt generator can power a refrigerator, several LED lights, and small electronics simultaneously. It can also run a microwave or a coffee maker, but you should avoid running these high-draw appliances at the same time as the refrigerator's cooling cycle to prevent an overload.

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